Does Booking.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Booking.com employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Booking.com. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Booking.com?

80% of Booking.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Booking.com 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Booking.com?

Account Manager (728) , Customer Service Representative (493) , Customer Service Specialist (402) , Customer Service Executive (265) , Account Executive (228) , Software Engineer (179) , Customer Service (161) , Credit Controller (117) , Senior Account Manager (101) , Customer Service Guest Specialist (100) , Software Developer (92) , Team Leader (92) , Product Manager (70) , Customer Service Agent (65) , CSE (60)

What are the pros of working at Booking.com according to real employee reviews?

"Benefits (apart from pay) are also good and the company is putting a lot of effort into improving managers' skillset." ((in 653 reviews)); "The recruiter of this company should be praised since I meet so many great people at work" ((in 591 reviews)); "As everybody says colleagues are great an the team is very multiculcural" ((in 542 reviews)); "Great culture and values which are part of the company's actions and not just words." ((in 524 reviews)); "Very good salary compared to Dutch companies (and Europe in general specially if you qualify for 30%)" ((in 359 reviews))

What are the cons of working at Booking.com according to real employee reviews?

"Management is bad very bad so so bad" ((in 489 reviews)); "Bad managers are very bad" ((in 252 reviews)); "Lack of company vision and poor leadership" ((in 104 reviews)); "No career opportunities in Zagreb" ((in 67 reviews)); "Too much favoritism and a lot of people running stuff didn’t know what they were doing" ((in 65 reviews))

What are employees saying about Booking.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Booking.com layoffs and their outlook for job security at Booking.com in 2026.

What are the top reviewed Booking.com locations?

Ciudad de México , Cancún , Monterrey , Guadalajara

Booking.com reviews

4.1

80% would recommend to a friend

(7,608 total reviews)

Glenn Fogel

70% approve of CEO

67% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (7,608 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews

5.0

Dec 5, 2024

Great company

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Gifted people to work with

Cons

Big corp, causing slow processes

Booking.com Response

1y

Hi, thank you for your review. We are glad to hear that you enjoy working at Booking.com and that you appreciate working with your colleagues. Your feedback is also appreciated and noted. We do believe that teamwork and succeeding together are an essential value at the company. While this may sometimes lead to slowing down progress, we value the diverse perspective of our teams. Thanks again for sharing your thoughts with us and for being part of the journey. Wishing you continued success with your career. The Booking.com team

4.0

Dec 4, 2024

Good place to start in product company

Account executive

Recommend

CEO approval

Business Outlook

Pros

training, various tools, couching, growth, great sales experience and training

Cons

low salary, weird performance reviews,

Booking.com Response

1y

Thank you for looking back on your time at the company. We are glad to hear that you found it a good place to start your career, and that the training programs, tools, and coaching all added towards developing and growing your career. However, it is unfortunate to hear about your experience with the performance reviews. Please know that we are actively taking steps to make changes that will ensure everyone is always assessed fairly and consistently. We want all our employees to enjoy the same opportunities for growth and development. We wish you all the best with your future career. The Booking.com team

5.0

Dec 4, 2024

This is the best place to work

Manager

Recommend

CEO approval

Business Outlook

Pros

Global Environment Strong Benefits Package Flexible Work Environment Options for remote work, hybrid models, or flexible schedules. Work-life balance initiatives supported by company policies. Technology-Driven Organization Positive Company Culture

Cons

Fast-Paced Environment Decision-Making and Management Limited Career Growth in Certain Roles Regional and Team Variations

Booking.com Response

1y

Hi, thank you for taking the time to share your thorough review with us. We are pleased to hear that you are having such a positive experience and that the workplace environment, flexibility, work-life balance initiatives, and benefits package have all contributed towards your overall positive sentiment. Your feedback is equally important and is appreciated and noted. Thanks for being part of our journey for all these years, and we wish you continued success at the company. The Booking.com team

Viewing 547 - 549 of 7,608 Reviews

Jobs at Booking.com

Account Manager

San Juan, PR

View job

Booking Home Account Manager, Acquisitions

Product Manager - BDX IAM

Senior New Business Development Manager - New York City

Booking.com

Booking.com reviews

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