Booking.com reviews

4.1

80% would recommend to a friend

(7,608 total reviews)
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Glenn Fogel

70% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,608 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Dec 11, 2015

Please avoid if you can

Recommend
CEO approval
Business Outlook

Pros

The only pro I can think of is that if you use public transit the local Bellevue office offers an ORCA bus pass. -- They do offer "hotel reimbursement" if you use Booking.com to reserve - but, that's about it.

Cons

Consider it slave labor. Don't expect anything. You're over worked, underpaid and under appreciated. If you bring this up they will let you know they "appreciate" you with a balloon. - Like they did back in kindergarten. - If you use up your break time or personal time you do not get any other time for such things as restroom stops. - They don't offer sick days; you're required to take PTO - and if you don't have any available, you 'borrow' the PTO from the future -bringing you negative - meaning you have to make it up. - You can't be late or they'll use PTO time to make up for that time. - You get written up for everything all the time. -- This list goes on.

1.0
Dec 11, 2015
Recommend
CEO approval
Business Outlook

Pros

I enjoy working for a company that works in the travel/hospitality sector. The PTO is pretty great on US standards (23 days), although any sick leave is taken out of those days as well. The occasional travel to headquarters in Amsterdam can also be nice. The insurance and 401k are ok as well. If you land a role in an upper management position then this could be a good company.

Cons

The pay HORRIBLY and they have very little focus or attention given to retaining talent. There are also very few career growth opportunities, except in the HQ in Amsterdam, but unfortunately Europeans are favored for those roles because they do not require relocation or visas. Americans are especially less likely to get hired for roles in Amsterdam because, even though they pay horribly here, they pay even less there and Americans require higher salaries than locals in Amsterdam. All employees are sent to Amsterdam for the all-company meeting in the winter and they tote this as a perk, but don't kid yourself - flying across the world for a 2 day event and having to fly directly back (and having to spend the majority of those two days in a conference center in windowless rooms (granted with a party at the end) is no perk at all!). Morale is also incredibly low, especially in the office that I work in, but this doesn't seem to be an issue for management, as nothing is done to improve the workplace, despite having received feedback from employees on what could be improved.

2.0
Dec 11, 2015
Recommend
CEO approval
Business Outlook

Pros

It's constantly changing; the company is data and demand driven as they say. It's a nice place to start your career in the travel industry. It gives you a great insight on how a multinational selects its partners.

Cons

Management does not really care about newcomers; You need to start meeting targets to get to realize you are there. My team leader was completely isolated. He only cared about his numbers and about the Senior members of his team. It was so disappointing.

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