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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.0

      79% would recommend to a friend

      (7,605 total reviews)
      avatar

      Glenn Fogel

      69% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,605 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      4.0
      Sep 3, 2015

      Customer service executive

      Cse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good culture Great multicultural staff Decent pay Bonuses

      Cons

      Hard to progress Management bring in outside staff for higher roles

      3.0
      Sep 1, 2015

      More like a high school than a job

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is a very relax work environment. It's a lot of overtime offered.

      Cons

      Very poor management structure. Their has been alot of changes to upper management which are causing alot of employees to look for work elsewhere. You're not required to take a drug test and alot of team leads clearly come into work under the influence. Team leads talk behind each others back to the agents. This compares to an high school with all the clicks and rumors.

      Viewing 7147 - 7149 of 7,605 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,156 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.