Booking.com reviews

4.0

79% would recommend to a friend

(7,602 total reviews)
avatar

Glenn Fogel

69% approve of CEO

67% positive business outlook

Booking.com has an employee rating of 4.0 out of 5 stars, based on 7,602 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
3.0
Jul 12, 2015

my experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You get a lot of overtime opportunity

Cons

People can be very very rude in a call center environment

1.0
Jul 11, 2015
Recommend
CEO approval
Business Outlook

Pros

Amazing people who are working there. I'm very sorry that they all continue to work in this company.

Cons

***Crazy shifts. (I was hired for a flex shift, which means, you work 8h in a period between 7 am and 11:30 pm. Regardless the fact that HRs tell you about preferences which you set in the system, you NEVER ever get the normal time. I worked there for 6 month, every month I had to work both 7 am and 3 pm shifts). Company demands a high productivity regardless you physical or health condition, regardless if you begin at 7 in the morning or finish at 11:30 at night. If you are sick, be sure, you will have to report to your sickness to your TL afterwards in details. TL usually press on you and if you have a trouble, or need at least 30 min per day off calls - forget. Nobody cares. You need a holiday? Forget. Of course, you can apply for holidays, but don't expect to get a day off within first 9-10 months of work. ***Salary. Depending on your tax rate, the least you can earn netto is 990 EUR. There is a quarter bonus. You DON'T get it, if: you are ever late for more than 1 min (!)., you were sick for more than 7 hours. Enjoy. ***Prospectives and opportunities. They promise you loads of opportunities within the company. Bad bad lie. Prepare yourself to work 1 year or more (only answering calls and sending templates, no other actions), and IF there will be a blessing from you TL and - attention - a LANGUAGE QUOTA in your office, only then perhaps they will allow you to apply for a better position. But it's of course not a guarantee that in the end you will get the new job. ***Free meals. Food for dogs. Sometimes you get something more or less eatable.

4.0
Jul 11, 2015

Great

Recommend
CEO approval
Business Outlook

Pros

Great enviroment Excellent co workers Great food Great recreational rooms Meritocracy

Cons

Not enough growing rate Sometimes gets dull Payment for contract employees to low No real challenges Not serious enough sometimes

Viewing 7204 - 7206 of 7,602 Reviews

Glassdoor has 9,151 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.