Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,598 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,598 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      5.0
      Mar 24, 2015

      Working with customers. Contracting hotels in customers behalf to resolve special requests, complaints via phone/email.

      Customer service executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multicultural work environment, English speaking and bilingual jobs. Diverse cases. Good company that cares about employees. Free food sometimes, night outs once a month. Good feedback on performance.

      Cons

      Micro management, very fast paced, pressure to hit targets. Can't leave desk. Pressure to stay on the phone as much as possible even if the quality might be suffering.

      5.0
      Mar 23, 2015

      Best work experience ever!

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I love that it's a very open door policy, always improving, always innovating, there's always something new. People are very friendly and outgoing. I love that i get to travel a lot and see new places. There's opportunity to grow and it's encouraged. Environment is informal and relaxed.

      Cons

      Travelling so much can be difficult at time because I miss my boyfriend, family and events.

      4.0
      Mar 21, 2015

      Growing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Different departments and opportunities to progress

      Cons

      Shifts and strictly conditions for the departments working with reservations

      Viewing 7291 - 7293 of 7,598 Reviews
      Related searches: Booking.com jobs | Booking.com salaries | Booking.com benefits | Booking.com interviews | Booking.com conversations
      ReviewsBooking.com reviews

      Glassdoor has 9,147 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.