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      Booking.com

      Part of Booking Holdings

      Engaged Employer

      Booking.com reviews

      4.1

      80% would recommend to a friend

      (7,594 total reviews)
      avatar

      Glenn Fogel

      70% approve of CEO

      67% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      4.1

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,594 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      2.0
      Apr 23, 2014

      I will not recommend

      Content editor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Young international people in the Headquarters in Amsterdam. Flexible hours (depending on the team).

      Cons

      Very low salaries. Bad management (people is promoted o fast without taking into consideration management skills or background). Before opportunities for growing inside the company where real (traversal mobility), now is like any other place.

      3.0
      Apr 22, 2014

      Don't be sold on false promises of advancement opportunity, annual "raises" or bonuses

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall atmosphere and intent of the co is good, it was nice that they said they would research like positions in our market ... until they swiftly and quietly changed the title of the lowest paying position to avoid paying fairly

      Cons

      The higher ups promote people who spend time rubbing elbows with the boss and don't notice those actually busy doing the job, though all the statistics and results are monitored closely and easily available to them

      2.0
      Apr 22, 2014

      Great hopes, low consideration

      Customer care executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The work environment is pretty amazing, even though I worked in one of the "lamest". Free fruits, good benefits inc. The salary is rather good if you have good computer literacy, what could allow you to reach the quarter's targets.

      Cons

      A good part of the Customer Service Team-leaders are absolutely unskilled, most of them started with an Executive job in which they did not even get to the targets they are supposed to lead agents to reach. On the other hand, you get promised awesome job opportunities but there is absolutely no consideration for one's commitment to the business. Job opportunities are being granted on the applicants' sympathy with the person in charge of the recruitment. This side is changing with the new Office Manager but the harm is done now.

      Viewing 7444 - 7446 of 7,594 Reviews
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      ReviewsBooking.com reviews

      Glassdoor has 9,140 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.