Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

8K reviews
1.0
Apr 23, 2012
Recommend
CEO approval
Business Outlook

Pros

Its a job, barely. Standard health package (thank you Priceline) People from a hospitality background are friendly? Great product for now

Cons

Lack of career growth Lack of pay increase, poor pay Lack of incentive Product growth stalled and flat making "team bonus" goals impossible European business model clashes with American capitalist mentality thus the meek and mindless stay and the innovators and achievers leave. Extremely amateur managment from the top down. Hopefully new accredited CEO will clean up. Very unimpressive and average joes running the show; who need to ask their employees in group meetings what they should do. I was embarassed for them. Then quickly realized I WORKED FOR THEM! llol If you have passion, drive, intelligence, pride and confidence move on to something else. Despite how bad the job market is its not hard to find better considering selling life insurance would be more satisfying and similarly both would hire almost anybody! LOL! The managment is so clueless and non confrontational that if you are lazy you can get away with doing nothing and believe me people do. Preceeding reviews very accurate and obvious common trends between offices only signifies problem exists from top down. Truly a breath of fresh air to leave.

2.0
Mar 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits Hours (9-5:30pm) Pay is ok (45k salary) Location (Downtown in the Loop) Company is great but the Chicago office is a bad apple. Hopefully with the new CEO in charge, there will be some changes in management

Cons

Managers have no confidence in themselves. They treat you like children, and you get to play a "game" if the internet is down. They like to hold meetings to hear themselves talk. They demean you in front of your colleagues. Morale in this office is low. It's sad when management stresses you out more than the actual work (which is simple and not very challenging unfortunately). Management is hypocritical and routinely leaves the office to go run personal errands (you know, like shopping cleaning supplies for an hour). I have never had to report a manager to HR before but I did here and was retaliated against. They do not do things the right way here which means using common sense and getting the job done. It's a joke. If you respect yourself and have a heart, work elsewhere.

3.0
Feb 22, 2012
Recommend
CEO approval
Business Outlook

Pros

travel discounts through IATAN and interesting talking to people all over the world.

Cons

picky rules; communication is done mostly through email instead of face to face and management doesn't always respond to emails.

Viewing 7585 - 7587 of 7,592 Reviews

Glassdoor has 9,135 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.