Does British Council pay their employees well?

According to anonymously submitted Glassdoor reviews, British Council employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at British Council. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at British Council?

62% of British Council employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated British Council 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at British Council?

English Teacher (162) , English Language Assistant (100) , Teacher (100) , Exam Invigilator (93) , Project Manager (67) , Invigilator (64) , Teaching Assistant (55) , Manager (45) , ESL Teacher (38) , Customer Service Representative (30) , Teacher of English (26) , Language Assistant (25) , IELTS Invigilator (24) , Administrative Assistant (23) , Consultant (23)

What are the pros of working at British Council according to real employee reviews?

"Meaningful and some great colleagues" ((in 172 reviews)); "Good work life balance and focus on employee well being" ((in 121 reviews)); "Great people to work with and for." ((in 112 reviews)); "Great working environment and friendly" ((in 70 reviews)); "It's just a shame that the good culture was destroyed by bad organisational management." ((in 62 reviews))

What are the cons of working at British Council according to real employee reviews?

"Salaries are low and you have to work from the office most of the time." ((in 200 reviews)); "Low pay and insanely bureaucratic" ((in 119 reviews)); "But yes Management is Poor and Biased !" ((in 100 reviews)); "there was poor organisation and leadership" ((in 34 reviews)); "This permeates across different offices and countries too as the managers have very often mixed a lot in past roles." ((in 31 reviews))

What are employees saying about British Council layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about British Council layoffs and their outlook for job security at British Council in 2026.

What are the top reviewed British Council locations?

Ciudad de México , Ciudad Juarez

British Council reviews

3.7

62% would recommend to a friend

(2,312 total reviews)

Ciarán Devane

57% approve of CEO

43% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

British Council has an employee rating of 3.7 out of 5 stars, based on 2,312 company reviews on Glassdoor which indicates that most employees have a good working experience there. The British Council employee rating is in line with the average (within 1 standard deviation) for employers within the ONG y Organizaciones sin fines de lucro industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Apr 23, 2025

Great organisation and mission but lack of value for long-serving employees

Senior programme manager

Recommend

CEO approval

Business Outlook

Pros

International networks, great mission and colleagues

Cons

Lack of value for long-serving employees, outdated salary policies and poor salary benchmarking

2.0

Apr 23, 2025

Stay away

Finance manager

Recommend

CEO approval

Business Outlook

Pros

Nothing good to say about them

Cons

Horrible boss who was a nightmare

2.0

Apr 22, 2025

Customer Management is a mess

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lunch hours are quite acceptable

Cons

Local staff tend to have mediocre English skills, despite some staff members having completed their degrees abroad. Office gossip/politics is abundant. Hourly pay rate is not in line with market average. IT equipment is outdated. Screening process takes forever depending on position. Mundane tasks set for employees, limiting their willingness to build a within the council. Huge lack of young talent, 'old buttocks' dominate the department. Overt racism and bullying towards other staff (teachers, IT, etc)

Viewing 160 - 162 of 2,312 Reviews

Jobs at British Council

Customer Experience Manager

Belfast, Irlanda del Norte

Language Learning Project Officer

Service Enablement Co-ordinator - HE

Londres, Inglaterra

View job

Erasmus + Single Point of Contact(Wales, Scotland & Northern Ireland)

British Council

British Council reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great organisation and mission but lack of value for long-serving employees

Stay away

Customer Management is a mess

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