- HR does not take grievances seriously and knowingly takes no action to safeguard staff
- extreme KPI fixation: it is very strongly suggest that staff should only rate their employee experience as high to avoid having their SLTs bonuses impacted
- directors pushed to set up ‘ghost’ meetings with clients to satisfy pointless metrics
- extreme top-down hierarchy and punishment culture.
- employees told off for raising genuine concerns in public forums
- employees told to ‘hunt their own food’ when on the bench while a clock counts down towards their termination
- archaic internal platforms that makes doing your job insufferable
- multiple platforms to raise tickets, tickets passed from department to departement
- no ability to speak to a real person to resolve administrative issues
- extremely poor pay and compensation framework which is claimed to be aligned to market
- little to no progresion opportunities
- unable to challenge leadership or ask simple questions without fear of retaliation
- directors are overloaded with responsibilities, compounded by poor internal systems, constant metric-chasing, having to deliver on client to a high percentage of your time, managing responsibilities for far too many people people, and business development quotas
- feedback to management brushed off and dismissed
- role frameworks very obviously written by AI
- excessive, sickly toxic positivity projected by SLT
