Capital One Client Development reviews

3.5

49% would recommend to a friend

(387 total reviews)
avatar

Richard D. Fairbank

54% approve of CEO

34% positive business outlook

Client Development employees have rated Capital One with 3.5 out of 5 stars, based on 387 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

387 reviews
1.0
Jul 15, 2012
Recommend
CEO approval
Business Outlook

Pros

Friendly coworkers nice building free checking account

Cons

In the customer service role you have 3 minutes to handle customer concerns. Which is not long enough when answering the concerns of the customer. They often cancel your scheduled breaks due to call volume. It is almost impossible to schedule a day off . The quality team is unorganized and does not collaborate with the rest of the team.

3.0
Jun 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Benefits Were Great,Co-Workers Were Great, Great Office Space, & Overall Great Environment

Cons

High Call Volume=High Stress A Lot Of Material To Cover If Your Not In Tune With Banking Delay In Communication During System Crashes Tideous QA Analyst At Times

Viewing 382 - 384 of 387 Reviews

Glassdoor has 21,377 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.