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      Capital One

      Engaged Employer

      Capital One Client Development reviews

      3.6

      54% would recommend to a friend

      (430 total reviews)
      avatar

      Richard D. Fairbank

      65% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      Client Development employees have rated Capital One with 3.6 out of 5 stars, based on 430 company reviews on Glassdoor. This indicates that most Client Development professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Client Development professionals compared to other employers within the Finanzas industry (3.7 stars).

      Reviews by job title

      430 reviews
      1.0
      Jul 11, 2025

      Right now, no pros if you are outside of US

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked for almost 5 years with Capital One while being based outside the U.S. During the first 2 to 3 years, it was a great experience. The work environment was respectful and positive, and I was proud to support customers. I consistently achieved high performance and received excellent customer feedback.

      Cons

      However, after a change in management, the situation changed. The new leadership showed no real consideration for the team. We were expected to work back-to-back with only the minimum required breaks, constantly being measured by strict performance metrics. This created an unhealthy level of pressure and began to affect our mental well-being. It was disappointing to see a company like Capital One allow this kind of treatment just because we were not located in the U.S.

      Viewing 19 - 21 of 430 Reviews
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      Capital One reviewsCapital One Client Development reviews

      Glassdoor has 21,357 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.