Capital One reviews

3.6

59% would recommend to a friend

(18,932 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay for a fairly relaxed atmosphere. Lots of resources. Opportunity to do more within the back office to help build skills for resume.

Cons

There's no real "moving up" with the company. Nothing for internal positions seeking out ambassadors even with different accolade. There's resources and opportunity for more than front if house. But they keep stripping time available to actually use this as a benefit. Ambassadors really only have access to that during work hours. If your cafe is in a mall expect pretty much no work life balance that they promise. Some cafes you atleast get a steady schedule. But they threaten to take that away all the time. For the extended amount of time while there the work life balance got worse. And people suffered with their mental health over it.

1.0
Apr 17, 2026
Recommend
CEO approval
Business Outlook

Pros

There are no pros at this awful company.

Cons

This place is toxic, it was much better when it was discover. Capital one doesnt even care about their employees. I have never seen a company not give out paid sick leave and when you are sick and you call out you get an occurrence. What a joke! The training is rushed then youre left to drown with no help. The merger was discovers only saving grace and got bought buy one of the worst credit card companies out there. Im sure more layoffs will be soon.

Viewing 298 - 300 of 18,932 Reviews

Glassdoor has 21,315 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.