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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,933 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Jan 31, 2012

      Not as great a place to work as you are encouraged to believe

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits are good and on par with marketplace physical workplace environment is very good salary compensation if coming from outside is comparable or above market however, once you are inside the compensation process is extremely slow and does not keep pace coworkers are among some of the best people

      Cons

      performance management process leaves much to be desired little chance for promotion unless have management support favors youthful go getters willing to work long hours (60-100 plus hrs per week) can "try" next level role without pay or title change 6-18 months and still not get promotion if management does not agree or they eliminate role/department work life balance doesn't truly exist below management level open culture only works if you agree; woe to those who question you'll find yourself moved out

      1.0
      May 1, 2026

      The definition of toxic corporate culture

      Sr. manager, risk
      Recommend
      CEO approval
      Business Outlook

      Pros

      They spend a lot of money on events (food, parties, music, etc.). I think they do this to try to balance out the known toxic work environment.

      Cons

      Aggressive and worthless stack ranking process. As a former people leader, I am personally ashamed to have knowingly participated in the 6-7 days per year we dedicated to this debate. This is not a quantitative comparison, but rather a political exercise in which managers could prop up their employees the best. For the record, I never personally fell "below the bar" and this is not a bitter response to that. Senior leaders also work within a cult of personality. In Auto Finance, the department head requires all employees to travel to a stadium once a year to watch him speak for 4 hours (no guests, just the ego maniac speaking). Similarly, the CEO requires the company to spend 4 full days each year listening to him give a personal presentation (again, no guests, just rambling).

      1.0
      Feb 23, 2026

      PIP Factory

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great tech environment compared to other banks. 100% on the cloud.

      Cons

      WLB has gone down hill recently, with mandatory PIP quotas making the working environment more hostile than before.

      Viewing 370 - 372 of 18,933 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,318 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.