Capital One Manager, Process Management reviews

3.2

20% would recommend to a friend

(141 total reviews)
avatar

Richard D. Fairbank

44% approve of CEO

34% positive business outlook

Manager, Process Management employees have rated Capital One with 3.2 out of 5 stars, based on 141 company reviews on Glassdoor. This indicates that most Manager, Process Management professionals have a good working experience there. Capital One is rated in line with the average (within 1 standard deviation) by Manager, Process Management professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

141 reviews
3.0
Aug 11, 2023

Good company BUT...

Recommend
CEO approval
Business Outlook

Pros

-Great personal development opportunities both at the company and via outsourcing -Nice amenities at their offices (food and technology) -Bonus structure is OKAY -Fun events are typically great -Company offers swag gifts in abundance (obviously for marketing purposes but it's still a great idea) -Offers up to date technology to use at home (for remote and hybrid workers...which seems to be the bulk of employees now)

Cons

-Their layoff policy SUCKS -The calibration process (aka "rank and yank") needs to be re-evaluated because why are you hiring weak people in the FIRST place? -They rate employees based on their "visibility" or, as I'd like to call it, their "ability to show up to the most 'circle jerks' possible" -HR often has to "re-evaluate salaries" and give employees astronomical raises (sometimes 5-10 years AFTER the fact) because the company discovered it wasn't paying the employees enough -A company of too many pizza parties and not enough cash spot bonuses -Preaches meeting reductions RIGHT before adding an additional 3 meetings a day to employee calendars -Famous for boasting of strong company profits and "caring about its people" before layoffs and then offering team building exercises post mass layoffs like nothing ever happened

5.0
May 25, 2023

Great Company

Recommend
CEO approval
Business Outlook

Pros

Great benefits and great people.

Cons

Lower than average base pay.

Viewing 37 - 39 of 141 Reviews

Glassdoor has 21,357 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.