Capital One reviews

3.6

59% would recommend to a friend

(18,936 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Oct 1, 2024
Recommend
CEO approval
Business Outlook

Pros

I would normally say the pros is the salary, but trust me, you work for every, single cent!

Cons

The interview process is not very transparent. They only tell you what you want to hear to get you onboard, and then, you get the job, and find out that you've got 10 other responsibilities that you didn't even know about. Everybody is spying on each other and gossiping to report back to your boss. The bosses there to treat the admin team like slaves! They have them running around at their beacon call, and undermined them at every chance they get. They talk about "setting you up for success", but they do everything but that! In my whole career, I've never seen a more toxic work environment, so I could not take one more second working there and quit! Note: If they offer you a signing bonus, they will want the money back if you leave before two years.

1.0
Aug 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Benefits, AWS cloud, money to spend, a stellar education in how to be devious.

Cons

Rank and yank creates a culture of unhealthy competition. It reduces productivity and generates shiny turd results. Improper motivations. Workers are in survival mode, very fearful. Blowhards babblers everywhere showing off. Unreal level of politics.

1.0
Feb 28, 2024

Wow … like WOW

Recommend
CEO approval
Business Outlook

Pros

WFH 3 Days Okay Benefits Decent salary Nice Cafeteria

Cons

On average the most inept people i’ve ever met. They have tenure but no industry knowledge so they just make things up and talk… a lot. Abandoned projects, redundant processes, crap tech (run on G not MS) zero risk management. The only thing that matters is which cell you belong to, being seen and surviving bi-annual forced ranking which is like playing a weird game of scrabble. you finished the ranking by pushing through a layer of inept employees and tell them great job. I met three really smart capable people and they’re all gone… The company is afloat as a glitch or a spell. If you need money, okay dumbing things down, can pretend like things are fine, join …you can last a year alone but join a corp cell to stay longer.

Viewing 391 - 393 of 18,936 Reviews

Glassdoor has 21,321 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.