Capital One reviews

3.6

59% would recommend to a friend

(18,941 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Feb 11, 2019

Dysfunctional company

Recommend
CEO approval
Business Outlook

Pros

Working with smart, talented people

Cons

The majority of employees are miserable due to the performance management practices.

3.0
Dec 6, 2018
Recommend
CEO approval
Business Outlook

Pros

- Good compensation (competitive salary + benefits) - Positive and easygoing people - Lots of social/fun activities - Good work/life balance

Cons

- Pretends to be a top tier tech company but far from it. Also doesn't pay like one. - Tech is mediocre at best. Code quality is low because often they just want to get it out of the door asap. - Agile done all wrong. Lots of rituals/formalities but the spirit is not there. - Collaboration between teams/departments is poor - Canada tech team often bottlenecked by US teams/policies - Senior management (director+) is nearly all white - Too bureaucratic

3.0
Dec 6, 2018

Great pay, benefits, terrible culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Industry leading benefits, good pay and educational opportunities

Cons

Performance management is based on all managers getting in a room and rating all employees into a forced distribution. The bottom will probably get fired, the top get big bonuses and are more likely to get promoted. As you climb the management ladder its foolish to promote others to your level who are more competenant than you, lest you drop in the distribution. Promoting good people could literally cost you money. There is a ridiculous amount of back biting and upstaging. Also... the layoffs! 1000s of people every year. You can learn a lot hear, but dont stay long unless you want to become toxic.

Viewing 427 - 429 of 18,941 Reviews

Glassdoor has 21,326 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.