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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,950 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      63% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,950 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Mar 12, 2026

      Seriously gone downhill

      Operations senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice restaurant - can’t honestly say anything else

      Cons

      I’ve resisted writing this for a couple of years but really it’s become too much. We lost all the people who know how to run an Operation and it’s been downhill from there. Lack of EQ, decisions being taken about sourcing that make no sense, intimidation and a leader of the department who is over promoted and utterly clueless. There are now only a couple of people who are actually competent and the customer experience is the main casualty.

      4.0
      Mar 11, 2026

      Good for steady folks

      Mid-level product designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work life balance Nice hybrid model Collaborative peers

      Cons

      Lacking structure (standardized process, documentation) Immature performance review (rewarding those who can manage up, but not necessarily driving good quality work OR building team culture)

      2.0
      Mar 11, 2026

      All they care about is finding 10x-ers from their college pipeline

      Senior software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -great pay for a non-FAANG -access to all the latest tools -nice campus -genuinely smart coworkers that you can learn a lot from

      Cons

      -their model is to hire as many college grads as they can then burn through them in search of the handful of surviving 10x devs who will inherit entire products to maintain -if you're not a college hire you're a second class citizen -every 6 months you have to fight for your life as they lay off ~10% of the workforce -they're going all-in on AI, I have 4 different agents installed on my laptop right now and get in trouble if I don't use them for everything I do even when it doesn't make sense to -there's a huge focus on improving velocity above all else right now so nothing gets properly tested before it's jammed into prod -as a result of all of the above there are frequent 2am pager duty calls when the spaghetti we call software breaks and no one knows how to fix it because all the SMEs were either fired or quit

      Viewing 433 - 435 of 18,950 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,335 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.