Capital One reviews

3.6

59% would recommend to a friend

(18,861 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,861 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
May 27, 2026

Good pay and benefits overshadow toxic culture issues

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pay is good and the benefits package is fantastic.

Cons

Toxic “job family” culture, zero accountability for correction, terrible people leadership and twice annual completely subjective performance reviews. It may seem like they’re always hiring but that is because they are also always firing. I was not fired but chose to walk away from the egregiously toxic culture amidst a terrible job market.

Viewing 46 - 48 of 18,861 Reviews

Glassdoor has 21,237 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.