Capital One reviews

3.6

59% would recommend to a friend

(18,954 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible time off and VTO, great management and work environment.

Cons

High call volume at times, unrealistic expectations and goals, customers can be really hostile.

5.0
Mar 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance at the associate level

Cons

Hard to switch teams Low pay compared to other tech companies Ratings process

5.0
Mar 3, 2026

great place to work for

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

lots of different job opportunities

Cons

none that I can think of

Viewing 481 - 483 of 18,954 Reviews

Glassdoor has 21,340 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.