Capital One reviews

3.6

59% would recommend to a friend

(18,984 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Feb 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good work life balance and hours

Cons

Competitive environment among the employees

1.0
Feb 13, 2026

Mission impossible

Recommend
CEO approval
Business Outlook

Pros

Rich Fairbanks has an amazing vision and mission

Cons

Forced ranking does not really indicate performance.

4.0
Feb 12, 2026

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Lots of "opportunity" to work on some cool systems if you are lucky. Good work life balance if you fight for it. Very nice offices. Pay is very generous, especially when promoted. Good later movement options available to find new positions within the company.

Cons

Lots of "opportunity", meaning there's a lot of work that needs to be done. Constant flux of technology. Upper and middle levels can't stay on a service or provider for more than a few years before "requiring" a new service and having to do a heavy switch over. A lot of "best practices" are not actually best, and there is a hold up of "security" overriding "productivity", where most of my time is spent fixing "mandatory tech backlog" work to meeting these ever changing requirements. There are also instances where the enterprise has attempted to "standardize" process that on paper will be scalable and offload responsibility from the development teams, but when they break, they break for everyone. Usually quite suddenly. Personally have a bad manager/team that unlike most people, is too hands off and not driven, so I bear the weight of the team myself to do high quality work. Upward mobility is difficult to near impossible if you are part of the Tech Development Program (TDP) pipeline. You can be the hardest worker, have expertise in may aspects of the team, and still will have a carrot dangled in front of you being "strong" but never "very strong" or "exceptional", the ratings required for promotion.

Viewing 577 - 579 of 18,984 Reviews

Glassdoor has 21,370 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.