Capital One reviews

3.6

59% would recommend to a friend

(18,979 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,979 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 15, 2025

Looks Good on Paper, Disappointing in Practice

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Brand recognition on your resume

Cons

Stack ranking culture: Performance reviews are driven by a ranking system that encouraged unhealthy internal competition rather than collaboration, often sidelining real contributions in favor of politics. Management appears more focused on image, visibility, and participation in high-profile initiatives than on genuinely supporting their teams or addressing operational issues. Processes place too much trust in manager inputs without adequate verification, leaving employees vulnerable to errors that can take weeks to months to address.

1.0
Aug 13, 2025

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

Good food on campus, free company swag, great benefits

Cons

They work you like a dog til you burn out. Then you get kicked out by being placed on a performance improvement plan you can’t achieve. Chaotic work environment and no work life balance.

Viewing 598 - 600 of 18,979 Reviews

Glassdoor has 21,365 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.