Capital One reviews

3.6

59% would recommend to a friend

(18,984 total reviews)
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Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Jan 12, 2025

Toxic Middle Management Culture is Real

Recommend
CEO approval
Business Outlook

Pros

1) Exciting work 2) Flexibility

Cons

1) Prevalence of Toxicity - Toxic behaviors and attitudes are widespread, negatively impacting team morale and overall productivity. 2) Overbearing Performance Management- The current performance management practices are excessive, creating unnecessary barriers for genuine talent to thrive 3) Bias in Hiring Practices - Nepotism, including favoritism toward family and friends, influences hiring decisions, promotions undermining diversity and meritocracy

1.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

401K matching Great medical insurance coverage Employee stock purchase program

Cons

The performance management/performance review process at capital one is omnipresent. It negatively impacts everything- day to day work, relationships between managers and direct reports and the way teams collaborate. There are benefits to working at capital one but they are all overshadowed by the stress and anxiety inducing performance review process that occurs every 6 months.

Viewing 622 - 624 of 18,984 Reviews

Glassdoor has 21,370 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.