Capital One reviews

3.6

59% would recommend to a friend

(19,001 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 19,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Great, amazing people Work life balance is number one Fun work! Pre-Covid the office was amazing, catered lunches and conferences, team-building...

Cons

Constant layoffs Sense of fear during mid year and end of year reviews The review system is antiquated and absolutely ridiculous They lose thousands of qualified employees a year because they MUST rank a certain percentage of people low even if they aren't! It seems they only pick certain people to even have a shot at a promotion. Definitely something fishy going on when it comes to the review and promotion process

1.0
Aug 13, 2023

Toxic workplace

Recommend
CEO approval
Business Outlook

Pros

It’s a job and not much else

Cons

They’re in a hiring freeze. They’re prone to lowering workplace standards and increasing workloads to make people quit to save money. If you’re not in mind to upper management then you’re probably not going to get any upwards mobility. That have no competitive pay or benefits and will most likely underpay you.

3.0
Jul 10, 2023
Recommend
CEO approval
Business Outlook

Pros

Great benefits, pay and workl life balance.

Cons

Promotions based on influence and politics and how many non-work things your involved in. Real cases and work are not rewarded. Stacked ranking leaves associates open to discriminatory practices. Managers with no experience in the field leading teams

Viewing 649 - 651 of 19,001 Reviews

Glassdoor has 21,388 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.