Capital One reviews

3.6

59% would recommend to a friend

(18,890 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,890 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Well-run company that knows its values and lives them out. They hire well, and trust people to do their jobs, and people almost always do. Very tech-forward, and adopts the current tech meta quite well.

Cons

Performance management is a double edged sword. It feels intense, but I get why they do it. And helps me reflect on where Im at. Small price to pay

3.0
May 22, 2026

It’s fine

Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Nottingham office facilities can’t be faulted. Good progression if you put the hours in.

Cons

Forced performance management bell curve is ruthless. I’ve seen many people put on plans who don’t need one as a tick-box exercise. The culture has changed and isn’t what it used to be. Most of the time it feels like everyone is running around like a headless chicken. The volume of work expected is unrealistic and leads to burn-out and disengagement. The only way to complete the work expected is to commit a huge amount of extra unpaid hours - don’t worry though because you’ll be rewarded with a doughnut …

Viewing 91 - 93 of 18,890 Reviews

Glassdoor has 21,268 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.