Capital One reviews

3.6

59% would recommend to a friend

(18,997 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jan 24, 2013
Recommend
CEO approval
Business Outlook

Pros

They have really great benefits and allow you to bonus up to $1000 every month, every one there is really nice, friendly, cafeteria is great, and the job may seem overwhelming in training but once on the floor it is a cake walk.

Cons

Shift bids for the shift you wanted was slightly unfair. They are done twice a year and based on quality score for your calls & your are ranked in the entire call center. I was out on maternity leave and had no scores so i was in dead last place for the bid on shifts. i got a terrible shift 3pm-12am.

2.0
Jan 23, 2013

They will get rid of you after a certain age

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

some flexibility to work from home, depending on the manager and department, fairly good benefits, salary

Cons

inexperienced people promoted to management, lots of young people and they will "clean house" and get rid of people of a certain age (40+) although they claim that's not the case and you will be hard pressed to prove it.

Viewing 18274 - 18276 of 18,997 Reviews

Glassdoor has 21,384 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.