Capital One reviews

3.6

59% would recommend to a friend

(18,991 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,991 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Dec 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Having nice customers, that understand the changes are not the banking floor staff

Cons

The sales program is not the correct way to gain happy customer, pushing productions on customers, and if the staff doesn't meet high goal that are set they are put on warning.

5.0
Dec 4, 2012

A great work experience

Recommend
CEO approval
Business Outlook

Pros

Very smart staff; very disciplined management; very empirical decision making process

Cons

You have to determine the group(s) that have decision making power and get their buy-in. Without that, you will have a tough time getting action.

Viewing 18292 - 18294 of 18,991 Reviews

Glassdoor has 21,377 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.