Capital One reviews

3.6

59% would recommend to a friend

(18,973 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,973 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Jul 30, 2012
Recommend
CEO approval
Business Outlook

Pros

-Bonuses and incentives -employee benefits, (health insurance was pretty good, PTO was awesome, 5+ yrs get 25 days, tuition reimbursement $5k/yr for two classes for full time employees) -Policy and procedure guide and call center for employees to help answer questions

Cons

-if you're not into sales, this job is not for you. This is a very sales oriented position. -A lot of steps to take to open accounts, (time consuming), under staff during critical hours, sometimes you have to handle the vault in the lead teller's absence. -Hard to take time off bc again, this is a sales position. -Can become very stressful -if you don't make your sales goals or exceed the first tier for certain number of months, you may lose your job. -Sales points get restructured to make goals harder to reach

5.0
Jul 29, 2012

great place to work

Recommend
CEO approval
Business Outlook

Pros

great culture, strong values, open culture, meritocracy of ideas, great work/life balance, they really care about employees, people really stay there for a career

Cons

lengthy promotion process, teams always changing, super data focused, if you aren't analytic you won't fit in/excel

Viewing 18382 - 18384 of 18,973 Reviews

Glassdoor has 21,359 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.