Capital One reviews

3.6

59% would recommend to a friend

(18,984 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
May 22, 2013

Management has no clue

Recommend
CEO approval
Business Outlook

Pros

the actual people that work in the branches are nice and the hours of the branch are not that bad. Tons of training to learn something new. Health plan and dental are great.

Cons

Upper management really doesn't know how to succeed. There is no room for advancement because all the hiring for Branch Managers are always from other banks. With the Assistant branch managers being laid off last year, there is no place to go after you are a banker or a lead teller but to move to another bank for a higher position.

5.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

Great employee benefits, work/life balance is heavily skewed toward the quality of life side, smart co-workers, pleasant working environment

Cons

Feels like a very large company, growth opportunity depends more on timing/situation than talent, some logjams of Director/Sr. Directors that aren't moving up or out and prevent the growth opportunity of those around

4.0
May 21, 2013

Good Company to work for

Recommend
CEO approval
Business Outlook

Pros

Solid company good work atmosphere. The people I work with are great and management is also.

Cons

The job as a collector just does not suit me. Every word is evaluated and scored. Every aspect of the job is monitored. Its too stiffeling. If it were not for the position I would love my job. I only see lateral movement very little opertunity to move up were I'm at.

Viewing 18415 - 18417 of 18,984 Reviews

Glassdoor has 21,370 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.