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      Capital One

      Engaged Employer

      Capital One reviews

      3.6

      59% would recommend to a friend

      (18,936 total reviews)
      avatar

      Richard D. Fairbank

      75% approve of CEO

      62% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.7

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      3.0

      Senior management

      Capital One has an employee rating of 3.6 out of 5 stars, based on 18,936 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      5.0
      Jul 21, 2011

      I enjoyed my time at Capital One, because the culture is one that is supportive and inclusive.

      Outside sales consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Capital One is very big on showing it's employees that upward movement is possible as long as the employee is open to feedback and can assimilate that feedback into daily practice.

      Cons

      Capital One is a very conservative company in regards to the risks it is willing to take which seems to put them at a competitive disadvantage. Employees spend a lot of time checking the box on regulatory training.

      3.0
      Jul 20, 2011

      Branch - Teller

      Bank teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      The constant change in pace keeps you on your feet. The ease of the job and the ability to deal with different people is great. Meeting goals while doing administrative work is a great mesh of two of our country's vital works.

      Cons

      All to often does management fail to communicate with those on the bottom of the totem pole. Branch managers may withhold information (with or without knowledge) and supervisors may feel the need to suppress supervisees to feel their power.

      2.0
      Jul 20, 2011

      Terrible Leaders - Good Pay - Good balance

      Senior enhanced due diligence analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The particular department in which I worked had a somewhat lax atmosphere. The company is progressive and I believe compensates employees fairly.

      Cons

      The management within my department was horrible. Out of the three upper-level managers that I had two didn't care at all about their reports. There is no recognition for doing good work and very little opportunity for advancement. Managers frequently completed all of the interesting projects by themselves leaving only the most mundane mindless work for the team to complete. After bringing this up to our senior leader for 2 years, nothing was ever done. Very selfish management. If you are smart and want to be successful, do not work here. Your intelligence will not be used and will be overlooked.

      Viewing 18544 - 18546 of 18,936 Reviews
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      ReviewsCapital One reviews

      Glassdoor has 21,321 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.