Capital One reviews

3.6

59% would recommend to a friend

(18,954 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,954 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 8, 2012
Recommend
CEO approval
Business Outlook

Pros

Awesome family environment Weekly meetings with sr leadership plenty of additional training available decent credibilty in the industry Great coworkers genuinely want to do what's right by the customers

Cons

promotions come few and far between pay is no where near competitive The Company claims to want to hear Feedback but don't want to fix/change when it is brought up

4.0
Jun 8, 2012

Training

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Strong support within Capital One for developing employees.

Cons

Within Home Loans, training has been entrusted to non-training professionals.

2.0
Jun 4, 2012

I was warned

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some opportunity for community service, monthly incentives in call center positions, 4 weeks vacation to start

Cons

Most of management can't be trusted, high turnover, employees are treated like children, not enough opportunity to move up in company from the call center level without knowing someone, constantly finding ways to pay less

Viewing 18550 - 18552 of 18,954 Reviews

Glassdoor has 21,340 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.