Capital One reviews

3.6

59% would recommend to a friend

(18,941 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,941 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

Some of the best and smartest people I've worked with in terms of sheer analytic skills and ability. The West Creek complex has lots to make the working area fresh and enjoyable - albeit a bit short of space.

Cons

Make no mistake - the place is politics to the nth degree, and not in a favorable way. If you're looking for candor and transparency in leadership this in not the place to look. I'm not saying that all are vile, but I would say that there is an 'old guard' in mid-upper management that has lost its way. And the self-interest of these folks severely limits the ability of the company to be the best. People are pawns, and contractors... well they're something less, but at least provide cover.

3.0
Nov 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Most of the other employees are cool. Cap One is very good about helping you get days off if needed for any reason.

Cons

You have very little time off the phone. It's hard to get a different position. The QAing system needs some work.

Viewing 18592 - 18594 of 18,941 Reviews

Glassdoor has 21,326 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.