Capital One reviews

3.6

59% would recommend to a friend

(18,917 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Oct 4, 2010

Overall a nice balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company culture is balanced really well. When operations are busy--management lightens the mood and helps out to ensure smooth operations are maintained--morale is kept up.

Cons

Call volumes can be staggering at times.

3.0
Sep 30, 2010
Recommend
CEO approval
Business Outlook

Pros

PTO(timeoff) is tremendous, Great corporate culture, good pay in comparison with other banks. Very strategic with growing.

Cons

Management is promoted by favorites. Management also knows nothing of how to manage the branches effectively. The new GAIN model is ridiculous and a waste of time and money.

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Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.