Capital One reviews

3.6

59% would recommend to a friend

(18,924 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Oct 10, 2010
Recommend
CEO approval
Business Outlook

Pros

PTO is great there are alot of benefit options for the employees get to meet alot of people salary is okay

Cons

working almost every saturday management is very unorganized lack of communication between all employees gain is very overwhelming they rather interrogate the customer and let them wait in line then help them quickly very stressful!

4.0
Oct 8, 2010
Recommend
CEO approval
Business Outlook

Pros

great place to be, nice people and ,growing opportunities

Cons

company needs some improvements in delivering some of its banking products in more efficient way like printing customer statements in a simpler way or improving its online banking service. It really sucks!

5.0
Oct 4, 2010

Overall a nice balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company culture is balanced really well. When operations are busy--management lightens the mood and helps out to ensure smooth operations are maintained--morale is kept up.

Cons

Call volumes can be staggering at times.

Viewing 18631 - 18633 of 18,924 Reviews

Glassdoor has 21,307 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.