Capital One reviews

3.6

59% would recommend to a friend

(18,917 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Aug 25, 2010
Recommend
CEO approval
Business Outlook

Pros

We have the authority to work with the customer and keep the customer in their vehicle by trying to resolve their account.

Cons

Customer's hide their vehicle and it can be a negative mark against you if the account is not resolved at the end of the month.

4.0
Aug 22, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent compensation and benefits Progressive culture with innovative and entrepreneurial spirit Excellent senior leadership with strong values Prides itself in hirng the Best People

Cons

Tough time integrating the three banks it has acquired since 2004. Major culture shift needs to take place to bring workforce together

2.0
Aug 20, 2010

Average

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work/life balance. Good benefits

Cons

Impossible to get promoted, obsession with ppt

Viewing 18643 - 18645 of 18,917 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.