Capital One reviews

3.6

59% would recommend to a friend

(18,917 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 16, 2010

Workplace

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Less formal than typical financial institutions -Location, if you like a small place like Richmond, VA - ok comp

Cons

-Very hierarchical -Few inbred leaders are favored (even if they do not have much competence) -'Old boy network' type -Highly political (at even mid-manager levels)

3.0
Jun 8, 2010
Recommend
CEO approval
Business Outlook

Pros

Capital One has excellent employees overall. Talented and good to work with. Management has done a good job of keeping the company afloat during hard times.

Cons

Career advancement has been minimal past two years, and the process seems objective, but too much subjectivity and top down influence comes into play behind the scenes. New hires are given higher positons and pay than current employees who are held to a higher standard.

3.0
Jun 6, 2010

General Review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Good compensation and benefits packages. - Flexible work schedule and arrangement. - Training and professional development opportunities - Many smart people to work with - Associates have ownership about their career development - Management encourage associates to make lateral moves for development

Cons

- No work life balance - Competitive working enviornment. There is a forced distribution for performance review. - Lack of good people managers. - Too many smart people who want to lead - Office politics

Viewing 18664 - 18666 of 18,917 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.