Capital One reviews

3.6

59% would recommend to a friend

(18,909 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
May 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, and work schedule

Cons

The Performance Management process is very time consuming and requires forced ratings based on overall percentages (very unfair). If you have 5 associates that are performing well, one must be given a lower rating to meet the forced numbers. In some instances a good performer will be penalized by the numbers game.

1.0
May 23, 2010
Recommend
CEO approval
Business Outlook

Pros

They allow you to take a lunch break.

Cons

No respect for your hard work.

4.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

Good work-life balance for most employees Very solid compensation & benefits package Talented employees Generally positive work environment Excellent leadership engagement

Cons

Must consistently under-promise and over-deliver to be recognized Success requires a strong network, so those with more seniority have an advantage Managers do not deliver timely & constructive performance feedback Relatively frequent reorganizations & layoffs "Program of the month" mentality

Viewing 18679 - 18681 of 18,909 Reviews

Glassdoor has 21,288 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.