Does Capital One pay their employees well?

According to anonymously submitted Glassdoor reviews, Capital One employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Capital One. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Capital One?

59% of Capital One employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Capital One 3.7 out of 5 for work life balance, 3.3 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Capital One?

Software Engineer (1153) , Senior Software Engineer (547) , Business Analyst (442) , Customer Service Representative (358) , Senior Business Analyst (338) , Branch Ambassador (328) , Product Manager (274) , Associate Software Engineer (263) , Manager (257) , Senior Manager (246) , Director (219) , Project Manager (202) , Senior Associate (194) , Senior Data Analyst (191) , Business Manager (186)

What are the pros of working at Capital One according to real employee reviews?

"Good work life balance if you are low on the totem and not trying to get a promotion" ((in 2008 reviews)); "Great culture and learning enviornment with some of the best managers I have worked with." ((in 1626 reviews)); "• Great people (the ones who aren't looking to simply climb the ladder)" ((in 1418 reviews)); "The pay was good and the McLean building was amazing with lots of resources" ((in 1230 reviews)); "The salary was good and decent." ((in 350 reviews))

What are the cons of working at Capital One according to real employee reviews?

"Performance management structure makes it difficult to get promoted unless you happen to know the right person and be on a highly visible project" ((in 740 reviews)); "Some of my friends were not as lucky as I and were under some bad managers." ((in 578 reviews)); "the performance management is terrible; there is a forced curve which fosters a cut" ((in 523 reviews)); "And then senior leadership says “we’re doing great” then make decisions directly against the grievances of the employees." ((in 280 reviews)); "So many layoffs and reorgs in US Card that leaders down through associates are leaving rapidly." ((in 206 reviews))

What are employees saying about Capital One layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Capital One layoffs and their outlook for job security at Capital One in 2026.

What are the top reviewed Capital One locations?

Ciudad de México , Villahermosa , Pachuca , Quintana Roo

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Capital One

Capital One reviews

3.6

59% would recommend to a friend

(18,906 total reviews)

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.7

Work/Life balance

3.4

Career opportunities

3.3

Culture & values

3.0

Senior management

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Feb 10, 2010

Not unless I was on the streets.

Risk representative

Recommend

CEO approval

Business Outlook

Pros

Decent enough benefits. Medical, Dental, Vision, 401k, College Reimbursement Program. Plenty of PTO. I personally got about 180 hours a year.

Cons

Very unorganized! No one relayed information very well. Policy's would change and people would not be informed. Very high stress job in collections. Listening to people belittle you all day and hustling people for money can take a toll on your emotional state. Most of the time we ran out of people to contact after about 5 hours. They would send a lot of people home with no pay when we ran out of contacts.

5.0

Feb 10, 2010

Capital One

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

For the first time in my 20 year career, I am treated as an adult. The policies in place all support the employee and their ability to get work accomplished. We are encouraged to structure our work in the manner that makes us most comfortable. Benefits are generous, and there are ample opportunities to move within the company should one outgrow a role.

Cons

I felt the base salary was low, but I was switching gears somewhat, which makes it hard to judge. Other than that, I haven't found any downsides -- I'm DELIGHTED here.

5.0

Feb 8, 2010

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company vision, customer commitment to excellence, growth opportunities, ability to acquire technical skills on the job, and environment to develop and enhance your career.

Cons

Promotional values are significantly based on entry-level range and hard to acquire ability to receive promotional offers throughout the role.

Viewing 18709 - 18711 of 18,906 Reviews

Jobs at Capital One

Recruiting Coordinator, Associate

Ciudad de México

View job

Principal Associate, Workforce Planning & Ops.

Senior Director, Product Management

Ciudad de México

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Senior Market Manager - Workplace Ops

Ciudad de México

View job