Capital One reviews

3.6

58% would recommend to a friend

(18,854 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

63% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 16, 2008

Lack of Opportunity at COAF

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The health benefits, salary and bonus structure are superior to most in the market. The working environment is casual and comfortable. Its conveniently located to the Tollway. There are some very intelligent hardworking people who make the company successful.

Cons

The way the departments are set up, someone has to die before advancement can happen. Or, you must have a close relationshiop with the VP or senior management to advance. Many unqualified people were promoted based on friendships rather than ability to do the job well. The intelligent and hardworking people are the ones carrying the company, but usually with little chance to advance within one department. Associates have a better chance at advancement by leaving the department they currently work for and transferring to another. Some even leave the company to advance and then return at a higher level.

4.0
Jun 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Capital One provides challenging work with very smart people. The culture is great, in that managers are truly focused on providing work life balance. Overall, I would say that employees are happy with the environment of the company.

Cons

Too much of the workforce at Capital One does not create value. Many people work on projects which don't get to market, & many other people work inefficiently. Hard work & dedication is not a factor in getting promotions, which leads to an environment where unproductive workers can be promoted to manager.

Viewing 18832 - 18834 of 18,854 Reviews

Glassdoor has 21,228 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.