Capital One reviews

3.6

59% would recommend to a friend

(18,906 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,906 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

I really believe that Capital One hires smart people. That doesn't necessarily mean that they are enjoyable to work with but the average person there "gets it" in my opinion. There is a lot of flexibility in terms of work style and how you perform your work. The benefits are good as well. In general Capital One is a laid-back place to work except when there is an important project to deliver within a certain time. Then it is probably about the same stress levels as any corporation.

Cons

I think it's the work. Ultimately it is a financial services corporation. You're not working on the next iPhone or consumer product that will delight the world. You are working on fine-tuning numbers to bring in more dollars for the company. The performance management process is a bit of a pain as it is quite a bit of work and not fully transparent. The opportunity for advancement has declined significantly since 2001 due to outsourcing and the economy.

4.0
Jun 11, 2008
Recommend
CEO approval
Business Outlook

Pros

It really depends where you are in your career stage. I always think COF is a great place for fresh graduate from college or even from grad school w/o working experience (including MBA's changing industry). The people you work with are very smart, with very diversied backgrounds (both academic & culture wise). The management is very open and encourages innovation/new ideas/initiatives. Knowledge-sharing is almost like an imperative and teammates are very willing to help out. Lastly, but not least, is the training provided on campus - which includes both competency (e.g., structural thinking, networking, etc) and technical (SAS, SQL, etc).

Cons

Be prepared to be aggressive - there are many international guys here (including direct hire from India). They are not here just for the job - people are willing to put in extra long hours to shine. Be prepared for frequent re-org that will change your reporting structure, and ultimately impact your performance review if you fail to manage it properly and closely.

4.0
Jun 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Great People to work with. Fast culture with a focus on results.

Cons

Growth is relatively steady. So promotions are harder to come by than the past. Market pressures also exist that might affect company and strategy

Viewing 18898 - 18900 of 18,906 Reviews

Glassdoor has 21,285 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.