Capital One reviews

3.6

59% would recommend to a friend

(18,917 total reviews)
avatar

Richard D. Fairbank

75% approve of CEO

62% positive business outlook

Capital One has an employee rating of 3.6 out of 5 stars, based on 18,917 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Capital One employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits and work life balance. Awesome coworkers who get stuff done and do it well. Interesting work and products.

Cons

A decent amount of bureaucracy, leaning strongly into AI which could mean higher expectations and lower employee spots. Lower pay and hard to improve ranking and get promotions.

3.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

- Work with some really smart people - If in the right team, you get to work on the highest needle moving work - huge org, so lots of opportunities to move within

Cons

- very top down heavy, little to no room for innovation from the bottom - of recent, it has become very waterfall vs agile/nimble. Things move slowly - not really at the forefront of latest technology, trying to dab but leadership is hesitant to hire from within to let employees who've been there for several years grow and learn something new - VERY SLOW promotions! Some people have been there for 20+ years and not been promoted in 10+ years!

Viewing 268 - 270 of 18,917 Reviews

Glassdoor has 21,297 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.