Good pay and colleagues, but huge understaffing issues and constant policy changes that created chaos.
Pros
The pay was on the higher end of the range for the industry and vacation time was generous relative to other companies. Most of the local management was actively engaged in assisting and supporting the employees reporting to them. Company values diversity and tends to favor internal promotion in many cases. Offered a variety of solid benefits packages that could be tailored to individual needs with relative ease.
Cons
Disorganization, stemming from frequent changes in company policy, organizational structure, processes, software, direction of workflow, and personnel. If you are salaried it is difficult to treat this as a 9-5 job without falling behind. Expect to put in 55-65 on a regular basis. Prior to COVID, working remotely was limited. Company policy was inconsistent on this point, as some departments allowed for only 1 day per week remote while others allowed for 2, and some made exemptions for almost exclusively remote. While you get a relatively nice number of vacation days to start out, taking vacation time is difficult as it often results in a massive backlog of work upon your return. Depending on how busy the time you were absent was it could take anywhere from a few days to a few weeks to get fully caught up.