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      Citi

      Engaged Employer

      Citi reviews

      3.6

      65% would recommend to a friend

      (36,615 total reviews)
      avatar

      Jane Fraser

      67% approve of CEO

      57% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Work/Life balance

      3.4

      Culture & values

      3.4

      Career opportunities

      3.1

      Senior management

      Citi has an employee rating of 3.6 out of 5 stars, based on 36,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      37K reviews
      3.0
      May 8, 2010

      Great Benefits, Nice Place to Work, but No Advancement

      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits - Health Insurance is outstanding, 401K still matches at 4% Interesting Work - You are working on some of the biggest problems in business today Good Work/Life Balance - At least in my part of the organization anyway (front-end consumer) Genuinely nice people - Again, can't speak for all the organization (its huge) but I found most people to genuinely nice and helpful

      Cons

      No Advancement Opportunities - The place has officially died for any sort of advancement opportunity Schizophrenic Personality - The organization may decide to react one way then completely change its mind in six months Large Bureaucracy - Lots of COE (Centers of Excellence, more commonly known as functions outside Citi, ie silos) that do not work well together or at all. Slow to Move - Getting anything done in the organizations takes a Herculean effort most times

      2.0
      May 7, 2010

      Your Mileage May Vary

      Call center - several divisions
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good place to learn a large skill set Good Benefits Differential and overtime in good supply Some long time employees very happy there Good entry level job for a young person, no age etc discrimination seen If you get a good manager, just do your job and keep your head down and you'll be fine. It will all depend on what manager you get. If you get a bad manager or don't click with yours, you will be in for a miserable ride.

      Cons

      Unlikely to ever be able to change from the schedule you were hired at. Managers absent from the floor for the better part of days -- and for days at a time -- for meetings. This explains why so many have absolutely no idea what the people in their management groups actually do. Managers can work your scorecard to kill your bonuses and even ability to get raises. Calls are now scored on a metric called the Promise Card. This is subjective and calls are often scored by a large number of different people, with changes to the metric being made so often that it's nigh impossible to figure out how to satisfy it. Extremely stressful environment; stress-related incidents (heart attacks!) and illnesses alarmingly high in some units Very, very high turnover; at our site, I was told 90% a year. Minimal training, which adds to the stress of the job, and lack of floor support to mitigate that.

      4.0
      May 5, 2010

      Not so bad, Not so good

      Assistant vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart people and the ability to creatively think and bounce revenue generating ideas off one another. Pay isn't bad and is mostly in line with industry standard.

      Cons

      Expensive benifits, Managing directors that are empty suits, no security, lack of communication, reduced matching 401k, long hours dependant upon your group.

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