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ClickSoftware

Part of Salesforce

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ClickSoftware reviews about "communication"

66% positive business outlook

Reviews by job title

11 reviews
1.0
Oct 7, 2015

Terrible. No other way to describe it.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Interesting product and some decent company benefits. There were one or two leaders who I believe have credibility and business/personal ethics.

Cons

If you're looking to work for a company whose management has complete and utter disregard for integrity, honesty and ethics, you should look no further and work for ClickSoftware. Poor communication and lack of employee morale started with the Israeli management and quickly flowed to the Boston management and team. I witnessed illegal and unethical business practices, management acting inappropriately with staff and lack of sensitivity/confidentiality.

1.0
Apr 29, 2017

Incompetence is rampant

Recommend
CEO approval
Business Outlook

Pros

there is nothing positive about this less than sub-par company

Cons

The only words that come to mind regarding click software is sheer and utter incompetence. I have been here for two years and it seems like not a single department knows what they're doing. In addition, their is a HUGE lack of communication internally. The reviews on here are more than fake, as 75% of my colleagues are extremely unhappy and have been looking for new roles. The company prides itself on accountability, but there is absolutely ZERO. The culture is more than superficial, as are the people in management. The company spends an ridiculous amount of money where it doesn't need to be, and doesn't spend on things that need changing. On top of that, the office is stuck in the 90s. But atleast that's changing! click will never be able to attract millennials or retain talent because management is incompetent and unwilling to listen. The smartest people leave within 3 months because they know better. Do not work here now or ever, its a toxic environment. Myself and several of my colleagues are counting down the days until we can leave.

5.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

- exciting growth potential (market space and company strategy) - strong executive team (dynamic leadership skills, alignment across exec staff, frequent communication) - good comp

Cons

- change has impacted the engagement of some employees... but all changes have been the right move for the business

avatar
ClickSoftware Response
8y
Thanks for your feedback, and your thoughtful review. I agree with that we’re in a great space and we’re poised to capture even more market-share- especially since we have the right leadership team in place. From my short tenure here it seems like Click is all about change for the right reason. The fact that we’re investing in updating many of our offices to better capture the innovative, collaborative Click spirit is REALLY exciting! Thanks for you do at Click, and don’t hesitate to reach out if there is anything I can do for you. Best, Ingrid Smith, Sr. Director Global Talent
5.0
Nov 4, 2019

Great Place to Work

Recommend
CEO approval
Business Outlook

Pros

Small team, collaborative culture, great career path

Cons

lack of communication and overall insight into future strategy

4.0
Oct 5, 2018

IT Executive handling Cloud Technology and DevOps

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good management, exciting technology and growing market

Cons

Improve management communication to the employees

4.0
Jan 27, 2018

Positive!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sales and services culture again... The sales teams are winning and excited again. The board brought in an advisor from the investor group to reignite the sales teams. He did what others before could not and made the most positive impacts I have seen in 7 years of employment at the company. They quickly refocused the teams on what is important and simplified layers of complexity (sales prevention) that the former teams had created. The numbers are moving in right direction and all the departments can seen the positive movements. Many new and strong outside talent now.

Cons

Every company has issues. Nothing out of ordinary. More frequent company wide communication could be improved

4.0
Sep 14, 2018

Marketing Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Despite operating globally, good communication.

Cons

Frequently operates with limited resources

2.0
Oct 23, 2015

Working @ Click

Recommend
CEO approval
Business Outlook

Pros

Good exposure to technology. Diversified work profile. You don't know what you will be working on tomorrow :)

Cons

People in company loosing faith in management. No clear communication. Only top people knows what is happening and what's gonna happen in future. On asking, you will not get any response. you get promotions but you are still working on same thing as you were working on yesterday. So it is just change in your designation.

4.0
Oct 30, 2017
Recommend
CEO approval
Business Outlook

Pros

Great Office location, facilities, working environment and amazing people

Cons

Communication with Overseas Team is not easy Not career oppurtunities , rarely oppurtunities comes for the employees and no directions.

5.0
Apr 17, 2018

Solution Consultant

Recommend
CEO approval
Business Outlook

Pros

Very positive and seasoned leadership team, brand new office layout, and an excellent opportunity to get exposed to Enterprise Sales Cycles.

Cons

Poor Communication at times, could be better.

Viewing 1 - 3 of 11 Reviews

Glassdoor has 326 ClickSoftware reviews submitted anonymously by ClickSoftware employees. Read employee reviews and ratings on Glassdoor to decide if ClickSoftware is right for you.