ClickSoftware reviews about "layoff"

- Some big changes and layoffs created uncertainty within the organisation. Changes and their impact can sometimes be poorly communicated so people don't know what is happening. - Australia regularly works outside of business hours to accommodate other regions. - No 'people and culture' programs in Australia, compared to other regions.

Click has done two major layoffs within the last 6 months and it's HIGHLY troubling. The top executive positions in the company have been axed along with tons of Vp's and directors! All the top roles within the company so we can only guess that Francisco Partners is trying to sell even though they continuously claim they are not. Well they've lied multiple times before so who is to say they aren't lying now. The senior leadership that is left is just awful. No leadership skills whatsoever (unless you consider micromanagement a positive skill) and the second and third in command are following their lead which is creating a downward spiral of utter madness. Marketing (as well as other parts of the company) have been decimated and I'm not sure how they're expecting anything to get done with no staff and no support. I'm planning on jumping ship before I become a victim of their "reorganizations" and while I still have a chance to swim away from this Titanic.

Being owned by a private equity firm has it's pros and cons. The cons is that the leadership keeps changing when they're not meeting the numbers. I've seen 5 CEOs in the last 3 years, each one comes with a series of changes, restructuring, and layoffs. It is not always managed well and it certainly feels like the people are just numbers to the owners, not just people. The sense of the company feeling more of a family is totally gone now. While everyone gets along fine, no one is really very friendly or tries to take the time to get to know you. This was the case when the founder was around. The product is good, and robust, but it does not live up to the hype of the marketing material. CSAT scores are very low, partly because the solution has to be very complex and the problem is difficult to solve for, but also because the product doesn't do basic things as well as it should. Also, customers have been neglected for a long time, specially smaller ones. Only those with a lot of money to burn are given the attention they deserve. A lot of people who have been with the company for 10+ years and know the product inside and out have been laid off or quit. This includes people from R&D, Sales, Marketing, Product Management, and Professional Services. This causes a strain in the entire organization when such critical knowledge disappears.

A layoff every 3-4 months! No one feels secure. What was once a proud product is now complete rubbish – blame goes to PM. We should stop selling to enterprise, only scales to SMB. It’s a joke and a real shame. Unhappy customers. QA done by customers. Disgraceful documentation. Support. Local management new and clueless on product and industry. Beware to anyone looking to join the sinking ship, most of us are on our way out.

Since Francisco Partner acquired Click 2-3 years ago, there have been 3 huge waves of layoffs. Many good people left and/or were kicked. The new hires don't have any idea of the business. This is why the management was kicked (SEO, SVP sales and others). The product is not good enough to compete in today market, especially when Click partnered with Salesforce and SAP so sales guys are not allowed to compete in these opportunities. These why so many people at sales were kicked or left, it's impossible to reach the goals! The product itself, not long time ago it became a cloud product. It's still not on the level you would expect from a true cloud company. Meanwhile, competition from Oracle is getting tougher as their product actually make the steps to advance. And WTF are those reviews from the India office?? I'm sure they are getting paid for these! Nobody in Click is happy in the USA, Israel and what remained of the UK offices. Think twice before going to work here or do any business with this company. It's going downhill. And FAST.

After 2014, Bangalore office became vulnerable and major layoffs happened. Not advisable at this moment.

Wish travel was more frequent and encouraged to foster connections between teammates across the globe Some great people left on their own after layoffs