Concentrix Operations Manager reviews

4.5

93% would recommend to a friend

(614 total reviews)
avatar

Chris Caldwell

96% approve of CEO

91% positive business outlook

Operations Manager employees have rated Concentrix with 4.5 out of 5 stars, based on 614 company reviews on Glassdoor. This indicates that most Operations Manager professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Operations Manager professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

614 reviews
3.0
Oct 30, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Employee centric Shifts can be flexible depending on the project that you work for Inclusive of diversity

Cons

Leadership in certain process are biased and have barbaric leadership style.. Humiliation in public is common since they are all from domestic background.They force to do 6 days without payment .Pay is low

4.0
Oct 3, 2025
Recommend
CEO approval
Business Outlook

Pros

You are given the freedom along with the support to run the business as needed. You are able to lean on your resources like HR, Site Directors, TA, Training, Quality Assurance for additional help. You have a pretty routine work week but fires can and will happen you just have to role with the punches and continue to keep the business running. Its a very great role that really teaches you every aspect of how a call center is ran

Cons

The company itself is a 24/7 business so there are times where you can get calls in the middle of the night and will be expected to assist. The constant meetings and client escalations can take a toll at times.

5.0
Oct 2, 2025

19 going for 20

Recommend
CEO approval
Business Outlook

Pros

People stay because of people. Culture is one of the company's strong suit putting people first in its priority

Cons

Think tanks could furhter be utilized to speeed up tech infusion

Viewing 13 - 15 of 614 Reviews

Glassdoor has 57,414 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.