Concentrix Customer Service Representative Advisor reviews

4.2

87% would recommend to a friend

(866 total reviews)
avatar

Chris Caldwell

92% approve of CEO

84% positive business outlook

Advisor/Customer Service Representative employees have rated Concentrix with 4.2 out of 5 stars, based on 866 company reviews on Glassdoor. This indicates that most Advisor/Customer Service Representative professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor/Customer Service Representative professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

866 reviews
5.0
Jul 3, 2026

Great Place

Recommend
CEO approval
Business Outlook

Pros

- Weekly coaching with your direct superviosor - open communication for any change in schedules - opportunity to move up or change positions

Cons

- low PTO accruance per paycheck - haven't run into many cons yet

5.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

A supportive and inclusive workplace where leaders promote open communication and maintain a zero tolerance policy toward toxic workplace behavior.

Cons

There are occasional challenges with workload and communication, but management is receptive to feedback and continuously works to improve the workplace.

3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company for fresher to dtart the career. Structured training before handling.

Cons

Shift timings and there is only one way cab facility also there is no proper food in the cafeteria.

Viewing 1 - 3 of 866 Reviews

Glassdoor has 57,499 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.