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      Concentrix

      Engaged Employer

      Concentrix Customer Service Representative/Technical Support reviews

      3.3

      98% would recommend to a friend

      (4 total reviews)
      avatar

      Chris Caldwell

      100% approve of CEO

      Ratings by category

      4.3

      Compensation and benefits

      4.0

      Culture & values

      4.0

      Diversity & inclusion

      3.3

      Senior management

      3.3

      Career opportunities

      3.0

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      4 reviews
      4.0
      Oct 7, 2024

      Benefit

      Customer service representative/technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good training before you start. They offer good benefits.

      Cons

      The pay does not reflect the work that you have to do.

      avatar
      Concentrix Response
      1y
      We want everyone to feel like their pay reflects the hard work that they have done and the impact that they have made. We’re sorry to hear you weren't satisfied with wage during your time here. We’re proud to offer game changers competitive wages, benefits, and additional incentives (if applicable), and we’re always reimagining new ways to show how much we value our teams. So, we appreciate your feedback!
      2.0
      Dec 27, 2021

      Honest review

      Csr-technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      For the area this place is located 14 dollars seems like its enough. You get experience in dealing with accounting software

      Cons

      I'm listed as payroll specialist, yet I still take calls for the entire applications. I handle all desktop products and assist with billing. 14 dollars isn't enough to be doing several jobs that are supposed to be different departments. I go to school do I have a modified schedule and on top of that life happens, so when I put in pto and it's available, I expect the approval to go through. I've earned it. There's the option of UTO which they completely seem to disregard. It's not like they are paying you for and they never seem to have any available. This job was promising in the beginning. Then it seems after 6 months it loses any sort of promise it had. I have major bills that need to paid. Honestly that's the only reason I haven't left yet.

      avatar
      Concentrix Response
      4y
      Thanks for this honest review- thats what we are here for. Also, giving us this info allows us to not only consider it as constructive feedback, but also gives us the chance to try to address some of it with you while you are still a team member here. As you are a student and rely on flexible scheduling, we need to meet you here to allow you to continue to pursue your goals. If you are open to sharing some more details with us, please send us an email at employer.brand@concentrix.com so we can look into this more. Thanks again for sharing.
      Viewing 1 - 3 of 4 Reviews
      Related searches: Concentrix Technical Support/Customer Service Representative jobs | Concentrix Technical Support/Customer Service Representative salaries | Concentrix benefits | Concentrix interviews
      Concentrix reviewsConcentrix Technical Support/Customer Service Representative reviews

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