Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5494) , Team Leader (1843) , Agente De Atendimento (1633) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1289) , Advisor (959) , Customer Service Agent (741) , Customer Service (643) , Technical Support Engineer (639) , Technical Support (623) , Operations Manager (588) , Content Moderator (552) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1265 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1133 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1111 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 903 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2976 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2055 reviews)); "Low pay and quite stressful" ((in 1218 reviews)); "Bad managers or team leaders" ((in 517 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

What are the top reviewed Concentrix locations?

Ciudad de México , Mérida , Chihuahua , Querétaro , Guadalajara , Ciudad Obregón , San Luis Potosí , León , Monterrey , Puebla , Coatepec , Hermosillo , Aguascalientes , La Paz

Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

4.0

May 14, 2015

Not bad just stagnet

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It is not a very hard job and very eaay to learn. Also a fun environment and great people to work with.

Cons

There is no real upward mobility or advancement. The pay almost never increases unless you really fight for it.

1.0

May 13, 2015

Not what it looks like

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

"Flexibility" in rosters if you know how to do it and you're lucky enough. Location (heart of the CBD)

Cons

No room to work, not enough desks. Stress, no communication. Dirty computer screen, keyboard and mice (if working). No real ongoing training. Trainings are done online, by yourself between calls. FYI you have 7 seconds between 2 calls. No support or help when needed. Team Leaders (TL) or Quality Coaches (QC) are too busy laughing, eating, playing around than responding to your messages. Constant email/ping messages harassment when not into the right stats. Don't waste your time (like i did) asking for mentoring, extra training, face to face feedbacks... 2 months later i'm still waiting. Ask questions regarding policies and procedures, gets a different answer each time. So it's easy for you to do your job every day. The rate per hour is outrageous; i have never seen any Tech Support job under $20/h. Well now i have.

5.0

May 13, 2015

Excellent Employer!

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

The environment was casual but professional, the managers knew what they were talking about. I worked the Samsung account as a Technical Support Rep. If there was a question you asked you would definitely get an answer as soon as possible. You were greatly appreciated. Every manager almost knew every associate. I thought this was the best call center I have worked for in a while. Unfortunately, I got severely sick which required me to be in the hospital. The Operations Manager was very considerate and they worked with the human resources team to keep me employed. Unfortunately, I was new and couldn't be considered for leave of absence at the time. So to keep my relationship with them in a possible future I resigned due to medical reasons.

Cons

I live in Phoenix and the call center was in Tempe. The only other thing that was difficult was that they were new with Samsung, so obviously there were execution problems but that is expected when you start up a contract with a client in a call center environment.

Viewing 44476 - 44478 of 44,680 Reviews

Jobs at Concentrix

Representante Senior, Relaciones Laborales y Ocupacion

Ciudad de México

View job

Team Leader, Operations

Ciudad de México

View job

Gerente de Operaciones – Call Center (Español | Sector Financiero/Seguros)

Agente CDMX - Semibilingüe

Ciudad de México

View job

RTA – Real Time Analyst (Call Center | Español)

Concentrix

Concentrix reviews

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Not bad just stagnet

Not what it looks like

Excellent Employer!

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