Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5490) , Team Leader (1846) , Agente De Atendimento (1631) , Customer Service Advisor (1432) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (748) , Customer Service (643) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (586) , Content Moderator (551) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1238 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1135 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1113 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 914 reviews)); "Good company and good environment for freshers as per company requirements" ((in 843 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2043 reviews)); "Low pay and quite stressful" ((in 1231 reviews)); "Extended working hours" ((in 337 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,686 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

2.0

Aug 27, 2014

Concentrix India

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Since the merger of IBM BPO in to Concentrix,the company is set to give a promising touch in employee career. The legacy Concentrix had a good employee relationship and the hope is to continue the same. Everything at the moment is like BJP campaign tagline "acche din aayenge"

Cons

The leadership who have come from the IBM pose a real threat to to employees.Their focus in on increasing the profit margin as they have now new bosses to please, and do not seem to reflect the the value in people. With the merger they do not have a good building of their own for ex IBMer. The HR policies are currently a mirror of IBM Daksh policies and this transition time is a nightmare for the ex IBMers.There is not clear direction and guidance on career for the mid management.

3.0

Aug 19, 2014

Get the experience, after one year move on.

Call centre tech support

Recommend

CEO approval

Business Outlook

Pros

Salary always on time. You will learn all about procedures and get used to work under pressure and being evaluated on every metric. Co-workers are good.

Cons

Typical call center. Squeezed everyday. Low salary.

4.0

Aug 12, 2014

Great company, good people

Team lead

Recommend

CEO approval

Business Outlook

Pros

You will get growth in this company. I became team leader in 3 years. It not just about me, there are others who has a good career growth in this company. This company has recently bought IBM Daksh

Cons

Sometime I feel the pay package should have been little bit more. In this industry, get satisfy with the pay is difficult :)

Viewing 44566 - 44568 of 44,686 Reviews

Jobs at Concentrix

Gerente de Operaciones – Call Center (Español | Sector Financiero/Seguros)

Agente CDMX - Semibilingüe

Ciudad de México

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Supervisor de Operaciones Call Center – Español (Experiencia en Sector Financiero o Seguros)

Auxiliar de Relaciones Laborales Call Center

Team Leader, Operations

Ciudad de México

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