Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5487) , Team Leader (1848) , Agente De Atendimento (1631) , Customer Service Advisor (1432) , Customer Service Representative (CSR) (1285) , Advisor (961) , Customer Service Agent (747) , Customer Service (643) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (587) , Content Moderator (551) , Assistant Manager (536) , Customer Advisor (429) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1264 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1149 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1112 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 907 reviews)); "Good environment and security services is good" ((in 863 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2987 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2038 reviews)); "Very demanding and low very low pay" ((in 1251 reviews)); "Bad managers or team leaders" ((in 516 reviews)); "Extended working hours" ((in 336 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,680 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,680 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Mar 20, 2014

It's a Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's a job when a lot of people don't have one. One of the less stressful Call Center from an inbound standpoint

Cons

No roome for advancement, No raises, and crazy schedules not very condusive to having a life outside of work. and quote "no negotiations" when new schedules and mandatory shift bids are posted

5.0

Mar 14, 2014

So far so good.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I like that the company is evolving - I like that they take the time to assess a situation and find solutions and don't find the need to waste time with red tape and multiple approvals that can hold up delivery/operations.

Cons

Because the company has just acquired a large portion of IBM's CRM business, they are figuring out what works best for the new, larger organization. This means many processes are in flux or not quite as stable yet. I imagine its temporary until they get their bearings again, but the period of transition/transformation is quite stressful. Lots of gray areas.

1.0

Mar 9, 2014

Concentix is the birth place of management politics

Technical support engineer

Recommend

CEO approval

Business Outlook

Pros

Floor looks energetic where you are free to collide with colleagues. Break timings are not restricted.

Cons

Managers and assistant managers are politicians where they make money internally. If an employee questions them, they will have vengeance on them and torture till the employee leaves the company. They clearly know there is a low staffing but still they take no steps to increase the staffing. They put pressure on the employees.

Viewing 44599 - 44601 of 44,680 Reviews

Jobs at Concentrix

Agente CDMX - Semibilingüe

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Gerente de Operaciones – Call Center (Español | Sector Financiero/Seguros)

Representante Senior, Relaciones Laborales y Ocupacion

Ciudad de México

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Team Leader, Operations

Ciudad de México

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Supervisor de Operaciones Call Center – Español (Experiencia en Sector Financiero o Seguros)